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4.9

Based on 107 reviews

Customer Reviews

See what our customers say about Discount Heating NW.

4.9

Based on 107 reviews

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I recently had a new boiler installed by Discount Heating NW, and I couldn’t be happier with the service. From the first point of contact, the team were professional, friendly, and extremely knowledgeable. The engineer arrived on time, explained all the options clearly, and helped me choose the best boiler for my home. The installation was carried out efficiently and to a very high standard, with everything left clean and tidy afterwards. What really impressed me was the excellent communication throughout. They kept me informed at every stage and even came back after the installation to clean the filter, which shows real care and attention to detail. It’s reassuring to deal with expert boiler installers who genuinely take pride in their work. If you’re looking for a reliable boiler installer in Liverpool or Crosby, I would highly recommend Discount Heating NW. Excellent service, great value, and top-quality workmanship.

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jin cai

01/09/2026 16:40:59

Reliable, transparent, and trustworthy. Peter and Keith installed a new boiler for me and I couldn’t recommend them more. Fantastic communication from getting a quote through to finishing the job and arranging for an electrician to get in touch to sort a fault they found. On the day of the job they were incredibly friendly and respectful of my home, very skilled and thorough, and took the time to fully clean up afterwards. I really appreciated the attention to detail, and the extra effort and consideration that clearly went into every step of the job. Peter and Keith took extra care to preserve tiling, cover old holes etc so the overall look of my kitchen was as close as possible to how it was before. Peter made a very stressful time where I didn’t have a functional boiler much easier, I’d wholeheartedly recommend him to anyone in need of a heating engineer.

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Karishma Asher

01/17/2026 12:01:25

I can honestly recommend Discount Heating. Peter has been carrying out the annual boiler checks for many years. He actually fitted the boiler. He has also fitted a radiator in an attic bedroom. I arranged the annual boiler check for this year and Peter arrived on time. As he walked into the hall he said he could smell. I rang Cadent gas engineers for the North West, they confirmed it to be quite a large leak. Peter messaged later in the day for an update. After explaining the situation Peter advised that he would come and deal with the leak. It was trickier than first thought. Peter resolved all issues. He is a real lifesaver. It is such a relief to know how reliable Peter is. He is both professional/friendly who puts you at ease. As previously mentioned I would highly recommend this company and Peter

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Pauline R

06/03/2025 13:08:54

Could not recommend Peter enough. We moved into our new home and the boiler packed in within 3 days. Peter came to try and fix it and really tried his best but we made the decision that we needed a new one- it would have been costly to fix and we knew the boiler was extremely old and would have needed to be replaced at some point anyway. We had no heating or hot water so Peter kindly agreed to fit it the following day even though it was a Saturday. The quote he provided for a new Worcester was cheaper than another we had got online and the service was great. Peter is friendly and reliable and when he returned to flush the radiators he even fixed two radiators upstairs for us that wouldn’t work.

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Lucinda Sherlock

10/30/2025 13:10:51

I recently had a new boiler installed by this company and i honestly couldn’t be more impressed with their service. From the very first contact, they responded incredibly quickly and handled everything with professionalism and efficiency. The installation itself was completed promptly and to a very high standard, and everything was left clean and tidy afterwards. It’s rare to find a company that combines speed, quality, and excellent customer service so well. I wouldn’t hesitate to recommend them to anyone needing a boiler installation or related work. Truly outstanding service from start to finish!

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Lindsey Armstrong

02/20/2026 15:39:23

Peter came to assess replacing our current Worcester Bosch boiler with the latest version. The job was priced and installation date agreed. On the day a great deal of care was taken to keep any mess to a minimum. The installation was completed both quickly and efficiently with no issues whatsoever. All of the old equipment was removed from our premises for disposal.We decided to leave securing the remote thermostat to a preferred location until we were confident with its operation. In short a very competitive price and extremely happy with everything.

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Bob Hamilton

09/09/2024 22:25:46

Peter and Mark fitted my boiler today and I couldn't be happier with the service. They were true professionals from start to finish – respectful, friendly, and clearly very skilled at what they do. They made sure everything was done to a high standard and took great care to tidy up afterwards, leaving no mess behind. It's not often you come across tradesmen who are this trustworthy and considerate. I would highly recommend them to anyone needing boiler work or any heating services. Thanks again, Peter and Mark!

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Beth Khan-Wood

10/16/2025 22:30:37

Shout out for another excellent boiler service from Peter. Years of experience, always thorough, friendly and helpful he came highly recommended from a neighbour (and now us!) when our boiler warranty ended and has been our goto boiler guy ever since. He even helped us identify an easy fix for a frozen condenser pipe when the boiler was making clanking noises in-between services Give him a call, make him your goto guy, you won't regret it

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Dave M

07/20/2025 11:57:39

1st Class service, Boiler problem, made worse by freezing conditions and first day back to work for most, Peter attended within the hour, had the boiler ‘up and running’, agreed a very reasonable price and still continued to do some more work he saw that needed doing. (Foam lagging of exposed pipes). Restores your faith with someone who gives you very good value for money Wouldn’t hesitate to recommend and use again. Thank you very much

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David Noden

01/05/2026 18:43:25

Peter has installed two boilers for me (Worcester). One in my home, and one in a rental property (where he also replaced an old radiator). I am very happy with Discount Heating and both these jobs. Peter and his team were on time, polite and very efficient. Both jobs were flawless and in both cases they left the properties in perfect state. Very clean and tidy. Highly recommended.

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oioioi - 99

07/18/2025 08:44:02

This is the third time I have used Discount Heating. They installed a boiler for me two years ago, this time, he gave it an annual service. Peter is always professional and reliable, but more importantly, he turns up at the time he tells you he will. I would recommend Peter to anyone who needs a new boiler or central heating services.

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Phil Greenough

01/06/2026 14:02:46

Peter fitted my boiler a couple of years ago and this is the second time hes been to do an annual service and also fitted a towel radiator, as on previous occasions Peter was round when he said, job done to an excellent standard, and clean and tidy. Would highly recommend. A knowledgable tradesman whos great value for money.

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Tommy Hughesctf

05/15/2025 19:24:57

Glad to get rid of the old boiler and got a nice new Baxi fitted. Was lucky to get next day visit Brighton Le Sands to fit the new one. Fuss-free job and not as expensive as I thought it would be. Peter was friendly, professional and courteous. All work was done neat and tidy. Happy to recommend. Thanks Peter!

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Alex Cousins

03/09/2026 19:40:36

Peter and Alan fitted a new boiler and additional radiator as well as servicing a gas fire in my new home. They were exceptionally professional, friendly and efficient. They completed all the work within a day and when they left, you wouldn't know they had been. The house was spotless. Very highly recommended!

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Flossy Floss

02/18/2026 07:22:26

Peter, from Discount Heating recently serviced our combi boiler and installed a Hive thermostat which we can control from our phones. He did a good job and aided by his apprentice Sam, helped us with the technical aspects. We would have no hesitation in recommending Peter and hope to use him in the future.

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Jennifer Metcalf

10/21/2024 08:55:32

Just had Peter round to sort out a central heating issue. He did a great job reinstating a radiator and balancing all our radiators. Our central heating system is now working fantastically. He did an amazing job, good customer service, was very professional and courteous. Would definitely recommend him.

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Helen Williams

07/03/2024 15:10:06

Peter and his team turned up when he said he would, on time and installed my combi boiler in a day. They were professional, tidy and a pleasure to have in the house. Peter also came back to fix an emergency problem which occurred over night not related to the boiler. I would highly recommend him.

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Bob Ness

02/21/2026 19:03:50

Peter came to my aid when I had an emergency with the boiler in a house I had just bought. Subsequently he has serviced the boiler, flushed the central heating system and installed a digital thermostat. He is professional, efficient and courteous. I would highly recommend Peter.

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Anne-Marie Atherton

11/05/2025 15:50:49

Peter has serviced my combi boiler for the last 3 years. He always replies promptly to messages and on the day of the appointment sends a text to let you know when he's on his way. He does a thorough job of servicing my boiler and offers good advice on maintenance. Recommended

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Craig L

12/01/2025 12:07:58

Peter was fabulous. My heating broke so he came out within the hour. Checked all my radiators and my boiler. Fixed the problem immediately. So polite and efficient. Give these guys a call if you have a plumbing problem. They were super quick!

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VM

01/02/2026 16:45:48

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